ZN
Zwide N

1 reviews | Active since Jul 2020

20 Jul 2020, 18:25

Cielo 7 weeks Order Still Part Delivered

TERRIBLE TERRIBLE SERVICE. THEY ARE SUPER SUPER SLOW. EXPECT DELIVERY MIN ONE MONTH. TERRIBLE

I bought 3 stools on the 3rd of June. From their website they don't have any stock level so I know something is out of stock. After a few days they told me they do not have 2 of the three stools - out of stock please wait 2 weeks or whatever. I wait

They proceeded and delivered one stool. I am patient. They say the stock will be available in a few weeks. They deliver one chair instead of two. I mean what level of incompetence is this.

I chat with their online agents and all you get is promises that it will be resolved. Short story this is week 7 and I am still waiting for my chair.

Thanks but no thanks. Never buying from them again. never

0
Replies (1)
Cielo
Cielo's reply21 Jul 2020, 00:10
Official
Dear Zwide

Thank you for your review.


We are truly sorry that you’ve had this experience with your purchase.

Our sales agent will revert back to you regarding your transaction and further discuss your back order options.

 Kindly accept our apologies for any inconvenience incurred.

Warm Regards
 Customer Service Department