Cielo

I gave 4 stars because my first headboard had a big defect from the supplier. Seems like it skipped quality control. Headboard was cracked during manufacturing and just painted. This was of NO FAULT of the store. My sales lady Verna Snyders was very helpful and professional. She also gave me a discount, sadly Ballito Cielo, my nearest store, was unaccomodating and couldnot do the same so i purchased from PE Cielo and still saved money. Well done to Verna Snyders and Team. Pelisa Rqaoz made the process of exchange easy and was very professional. Item was picked up and i was kept in the loop on the progress. I also opted to upgrade to a King size headboard so that may of contibuted to the delay. Overall exchange took about 2 weeks. Recieved excellent service from Pelisa Rqoza @ Customer Services Wheco. I was comminciated to via e-mail and telephonically. I am a very satisfied client and will definitely considering purchasing again from Cielo. Thanks guys.