GJ
Glynis J
1 reviews | Active since Jan 2023
05 Jan 2023, 10:28
Cielo
Shocking! I placed an order early December and paid for it. I then got notification that they did not have stock and I would have to wait until April. I responded asking for a refund and a month later I am still waiting for my refund. Customer service does not respond to emails
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Cielo's replyOfficial
05 Jan 2023, 10:59Dear Glynis
Thank you for your review.
We have been informed that your refund was processed yesterday and the debtors department is currently in the process of providing you with your proof of payment.
Kindly allow the opportunity for the payment to reflect back into your account.
We appreciate your business and support
Kind Regards
Customer Care
Thank you for your review.
We have been informed that your refund was processed yesterday and the debtors department is currently in the process of providing you with your proof of payment.
Kindly allow the opportunity for the payment to reflect back into your account.
We appreciate your business and support
Kind Regards
Customer Care
Cielo's reply05 Jan 2023, 10:59
Official
Dear Glynis
Thank you for your review.
We have been informed that your refund was processed yesterday and the debtors department is currently in the process of providing you with your proof of payment.
Kindly allow the opportunity for the payment to reflect back into your account.
We appreciate your business and support
Kind Regards
Customer Care
Thank you for your review.
We have been informed that your refund was processed yesterday and the debtors department is currently in the process of providing you with your proof of payment.
Kindly allow the opportunity for the payment to reflect back into your account.
We appreciate your business and support
Kind Regards
Customer Care