JC
John C

1 reviews | Active since Feb 2021

17 Feb 2021, 08:56

C J CHRISTIE

I had purchased a Replica Eams Chair + Ottoman but was unhappy about the alignment of the leather covered buttons on the Ottoman..A fault from the manufacturer. My enquiry was handled professionally by the Port Elizabeth Head Office and at all times emailed correspondence kept me informed about a positive outcome. The Ottoman was replaced without argument. I’m now able to enjoy my purchase fir years to come..

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Replies (1)
Cielo
Cielo's reply17 Feb 2021, 13:22
Official
Good day John,

Thank you so much for the excellent review.

We sincerely apologise for the inconvenience caused. We are however, delighted to know that the agent managed to replace your item in a seamless manner.

May you enjoy your Replica Eames Chair and Ottoman for many years to come.

We hope to see you again very soon.

Have a wonderful day.



Kind regards,

Customer Care