Buying from this store is a nightmare

My Name is Simphiwe, I have been reading a lot of stories similar to mine on this platform. I bought furniture from these people for R12000,I bought a Luther couch 3 seater and 2 Stella dining chairs on the 2 May 2019, and to my disappointment I have not received them till today. Every week I have to call them to ask for feedback but I am the client and I have to chase after them. Last week they informed me the couch and chairs should be arriving later on this week which ends on the 19th. I have just calle Andiswa Sofisa and she is advising that the order is pushed back again and will be arriving on the 26th of July. My first question was why hadn’t I been informed about the changes. She answered and said unfortunately there’s nothing she can do for me at this moment. I have never experienced such bad service from an organization where I have paid the full price to get a service and nothing from their side. My question was, my money has been sitting in their account for almost 3months and gaining interest but all they can say is they can’t do anything for me at this moment and I must just deal with it. The funny thing is, their website never informs you that they don’t have stock when purchasing from their website, you only learn this after payment has been made and you are waiting for your order. Whatever you DO NOT BUY from this establishment. The online store is run poorly. Such a shame.