C
Caryn
1 reviews | Active since Mar 2021
12 Mar 2021, 13:16
Brilliant customer service consultant
We received a damaged product and I had to log a return and replacement. This was exceptionally frustrating, but I dealt with an amazing customer service consultant Renuschka who went above and beyond to resolve the issue. Thank you for the great service Renuschka.
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Cielo's replyOfficial
12 Mar 2021, 13:23Good day Caryn,
Thank you so much for the excellent review.
We are sure to give Renuschka the recognition she deserves.
We sincerely apologise for the inconvenience caused initially. We are however, delighted to know that Renuschka managed to have the matter resolved in a seamless manner.
We hope to see you again very soon.
Have a wonderful weekend.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are sure to give Renuschka the recognition she deserves.
We sincerely apologise for the inconvenience caused initially. We are however, delighted to know that Renuschka managed to have the matter resolved in a seamless manner.
We hope to see you again very soon.
Have a wonderful weekend.
Kind regards,
Customer Care
Cielo's reply12 Mar 2021, 13:23
Official
Good day Caryn,
Thank you so much for the excellent review.
We are sure to give Renuschka the recognition she deserves.
We sincerely apologise for the inconvenience caused initially. We are however, delighted to know that Renuschka managed to have the matter resolved in a seamless manner.
We hope to see you again very soon.
Have a wonderful weekend.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are sure to give Renuschka the recognition she deserves.
We sincerely apologise for the inconvenience caused initially. We are however, delighted to know that Renuschka managed to have the matter resolved in a seamless manner.
We hope to see you again very soon.
Have a wonderful weekend.
Kind regards,
Customer Care