TG
Trudi G
1 reviews | Active since Apr 2024
18 Apr 2024, 13:23
Block mount Picture
My picture arrived with marks on the bottom of the frame. Ceilo's service in collecting the picture and sending a replacement was dealt with efficiently and smoothly. I love their products, so would recommend Ceilo and will definitely buy from the again.
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Cielo's replyOfficial
18 Apr 2024, 14:04Dear Trudi,
Thank you for sharing your feedback with us.
We're sorry to hear that your picture arrived with marks on the frame, but we're delighted to hear that our team was able to swiftly assist you in resolving the issue.
Ensuring our customers receive high-quality products and excellent service is paramount to us, and we're glad to hear that you found the process of collecting the picture and sending a replacement to be efficient and smooth.
We hope to be of service again soon!
Kind Regards
Customer Care Services.
Thank you for sharing your feedback with us.
We're sorry to hear that your picture arrived with marks on the frame, but we're delighted to hear that our team was able to swiftly assist you in resolving the issue.
Ensuring our customers receive high-quality products and excellent service is paramount to us, and we're glad to hear that you found the process of collecting the picture and sending a replacement to be efficient and smooth.
We hope to be of service again soon!
Kind Regards
Customer Care Services.
Cielo's reply18 Apr 2024, 14:04
Official
Dear Trudi,
Thank you for sharing your feedback with us.
We're sorry to hear that your picture arrived with marks on the frame, but we're delighted to hear that our team was able to swiftly assist you in resolving the issue.
Ensuring our customers receive high-quality products and excellent service is paramount to us, and we're glad to hear that you found the process of collecting the picture and sending a replacement to be efficient and smooth.
We hope to be of service again soon!
Kind Regards
Customer Care Services.
Thank you for sharing your feedback with us.
We're sorry to hear that your picture arrived with marks on the frame, but we're delighted to hear that our team was able to swiftly assist you in resolving the issue.
Ensuring our customers receive high-quality products and excellent service is paramount to us, and we're glad to hear that you found the process of collecting the picture and sending a replacement to be efficient and smooth.
We hope to be of service again soon!
Kind Regards
Customer Care Services.