SM
Shanaaz M

1 reviews | Active since Dec 2012

04 Dec 2023, 13:56

Blindsided

Purchasing online and during promotions deprives you of the sales assistants advice. The company disables the fabric protection benefit extra which you will not find out about unless you visit a store.

This is also not mentioned when a representative calls to confirm the order and the courier.

0
Replies (1)
Cielo
Cielo's reply04 Dec 2023, 15:21
Official
Good day Shanaaz 

Thank you for the review. 

We apologise for the inconvenience caused. 

As advised, the service add-on is unavailable during our Black Friday period. 

As a valued client, we would like to thank you for your business and support.

Kind Regards 
Customer Service Team