SG
Sershni G
1 reviews | Active since Mar 2009
18 Dec 2020, 12:06
Bitter Sweet....
I was not initially happy with the manner in which my refund was being processed then I got ahold of the 2nd consultant (Chante Hobbs) who went above and beyond to have my query resolved the same day and called me a few times to keep me updated on the status. She managed to turn an ugly situation into a pleasant one. Just waiting for my refund to be processed. Thank you!
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Cielo's replyOfficial
18 Dec 2020, 12:33Good day Sershni,
Thank you so much for your positive review.
We will definitely give Chanté the recognition she deserves.
We are delighted to know that Chanté was able to resolve your query as promptly as she did.
We hope to see you soon.
Have a wonderful weekend.
Kind regards,
Customer Care
Thank you so much for your positive review.
We will definitely give Chanté the recognition she deserves.
We are delighted to know that Chanté was able to resolve your query as promptly as she did.
We hope to see you soon.
Have a wonderful weekend.
Kind regards,
Customer Care
Cielo's reply18 Dec 2020, 12:33
Official
Good day Sershni,
Thank you so much for your positive review.
We will definitely give Chanté the recognition she deserves.
We are delighted to know that Chanté was able to resolve your query as promptly as she did.
We hope to see you soon.
Have a wonderful weekend.
Kind regards,
Customer Care
Thank you so much for your positive review.
We will definitely give Chanté the recognition she deserves.
We are delighted to know that Chanté was able to resolve your query as promptly as she did.
We hope to see you soon.
Have a wonderful weekend.
Kind regards,
Customer Care