WTFS
Wendi Taute Fitzhenry Skowronek

1 reviews | Active since Oct 2020

12 Oct 2020, 11:49

Beware of quality of some products.

Beware of the quality of the products they sell! They give good service when you order and I have bought a number of products from them but their Chinese Imports are BAD. I bought 2 pool loungers and a corner suite - which I see they are still selling - loungers did not last and are for the bin and lounge suite - the look alike leather is of very very bad quality. The top layer is coming off. I have sent them an email to complain but to date have had NO response from them.

0
Replies (1)
Cielo
Cielo's reply12 Oct 2020, 12:33
Official
Good day Wendi,

We sincerely apologise for not responding to your complaints.

We have an aftersales enquiry platform you can use. Kindly see link below:
https://www.cielo.co.za/info/customer-care-form

I will investigate the matter and I will revert back to you shortly.

Kind regards,

Customer Care