HS
Harm S
1 reviews | Active since Jul 2022
15 Jul 2022, 18:23
Below Average that Changed to Great
Rating based on my whole experience when obtaining a new dining room suite... Initially very average to disappointing experience in-store that changed to a great experience once Ryno from head-office remembered the fundamentals of good customer relations. This inspired Nathiera, store manageress, to also put the customer first and this elevated the whole experiwnce to great. Thank you.
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Cielo's replyOfficial
18 Jul 2022, 08:16Dear Harm Thank you for your helpful review. We are very pleased that your experience with us became much better after your initial encounter. We always attempt to address the matters immediately in order to uphold the standard of service we are striving for. We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. We hope to be of service to you again soon. As a valued customer, we would like to thank you for your business and support. Kind RegardsCustomer Care
Cielo's reply18 Jul 2022, 08:16
Official
Dear Harm Thank you for your helpful review. We are very pleased that your experience with us became much better after your initial encounter. We always attempt to address the matters immediately in order to uphold the standard of service we are striving for. We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. We hope to be of service to you again soon. As a valued customer, we would like to thank you for your business and support. Kind RegardsCustomer Care