CK
Caitlynn K
1 reviews | Active since Oct 2024
22 Jan 2025, 11:13
Bed plank quality isnt great
I bought a bed frame and the planks under my mattress keep slipping out of the plastic holders, they are extremely flimsy and i feel uneasy doing regular things on my bed because im scared the planks will snap
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Cielo's replyOfficial
22 Jan 2025, 11:52Good day Caitlynn,
Thank you for bringing this to our attention.
We apologize that the quality of our products did not meet your expectations.Please note that we attempted to reach you by phone, but your line went to voicemail.
We will be logging an after-sales enquiry on your behalf, and you can expect a call from our customer care team shortly.
Kind Regards,
Customer Service Team
Thank you for bringing this to our attention.
We apologize that the quality of our products did not meet your expectations.Please note that we attempted to reach you by phone, but your line went to voicemail.
We will be logging an after-sales enquiry on your behalf, and you can expect a call from our customer care team shortly.
Kind Regards,
Customer Service Team
Cielo's reply22 Jan 2025, 11:52
Official
Good day Caitlynn,
Thank you for bringing this to our attention.
We apologize that the quality of our products did not meet your expectations.Please note that we attempted to reach you by phone, but your line went to voicemail.
We will be logging an after-sales enquiry on your behalf, and you can expect a call from our customer care team shortly.
Kind Regards,
Customer Service Team
Thank you for bringing this to our attention.
We apologize that the quality of our products did not meet your expectations.Please note that we attempted to reach you by phone, but your line went to voicemail.
We will be logging an after-sales enquiry on your behalf, and you can expect a call from our customer care team shortly.
Kind Regards,
Customer Service Team