KW
Kathryn W

1 reviews | Active since Jul 2024

22 Jul 2024, 20:39

Badly designed coffee table

I bought a coffee table from Ceilo. I was expected to assemble it myself which would have been ok if there were actual holes for the *****s to attach the legs - but there weren't. I had to send it back. When they sent the replacement, it was the same thing. There were no fixtures or even holes for the *****s. The delivery man helped me assemble the table and it took him way too long because he had to use sweat and brute force to ***** the legs on - basically forcing the *****s into the wood using the *****driver. The instructions say you can't use a drill because it might damage the wood. It looks nice, but I think it is flimsy and the legs might break off when I move apartment's because the wood is soft. Very badly designed!

0
Replies (1)
Cielo
Cielo's reply23 Jul 2024, 08:30
Official
Dear Kathryn, 

Thank you for brining this to our attention. 

We apologize for the inconvenience and frustrations involved with your order . 

This is not the level of service we strive to deliver. 

Our customer service administrator will call you shortly . 

Kind Regards
Customer Service Team. 

Best regards,