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nabelani S
1 reviews | Active since Oct 2016
21 Dec 2019, 13:35
Bad servive and haven't even made a purchase... I'm reconsidering!
I sent an email on the 5 December for an invoice for 2 items of furniture. It's the 21 December, still haven't received it after sending numerous emails and making calls. Stone ridge Cielo service so far is bad....
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Cielo's replyOfficial
24 Dec 2019, 14:37Dear Nabelani,
Thank you for informing us of this incident.
We are truly sorry to hear that you have not received any communication regarding your request. This is definitely unacceptable and we will follow up with our Stoneridge showroom and have a sales consultant contact you in order to have this matter resolved without further unnecessary delay.
Kind regards
The Customer Service Department
Thank you for informing us of this incident.
We are truly sorry to hear that you have not received any communication regarding your request. This is definitely unacceptable and we will follow up with our Stoneridge showroom and have a sales consultant contact you in order to have this matter resolved without further unnecessary delay.
Kind regards
The Customer Service Department
Cielo's reply24 Dec 2019, 14:37
Official
Dear Nabelani,
Thank you for informing us of this incident.
We are truly sorry to hear that you have not received any communication regarding your request. This is definitely unacceptable and we will follow up with our Stoneridge showroom and have a sales consultant contact you in order to have this matter resolved without further unnecessary delay.
Kind regards
The Customer Service Department
Thank you for informing us of this incident.
We are truly sorry to hear that you have not received any communication regarding your request. This is definitely unacceptable and we will follow up with our Stoneridge showroom and have a sales consultant contact you in order to have this matter resolved without further unnecessary delay.
Kind regards
The Customer Service Department