MA
Moodley A
1 reviews | Active since Sept 2023
07 Sept 2023, 19:14
Bad Service delivery.
Please think twice before purchasing from this store, they delivered me a damaged chair, after much enquiries, I managed to get a new one after approximately two months of my purchase.They insisted that I take the chair back at my own cost and leave it in their showroom in Ballito.The sales assistants are never available, and never return your calls.
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Replies (1)
Cielo's replyOfficial
08 Sept 2023, 10:07Good day Sharon
Thank you for your feedback.
We have tried to call you but you were unavailable. We are sorry to hear about your experience with us.
In an effort to expedite the process, we offered the option of returning the item to the showroom.
We apologize for the inconvenience caused and hope that you will shop with us again soon.
Kind Regards
Customer Service Team
Thank you for your feedback.
We have tried to call you but you were unavailable. We are sorry to hear about your experience with us.
In an effort to expedite the process, we offered the option of returning the item to the showroom.
We apologize for the inconvenience caused and hope that you will shop with us again soon.
Kind Regards
Customer Service Team
Cielo's reply08 Sept 2023, 10:07
Official
Good day Sharon
Thank you for your feedback.
We have tried to call you but you were unavailable. We are sorry to hear about your experience with us.
In an effort to expedite the process, we offered the option of returning the item to the showroom.
We apologize for the inconvenience caused and hope that you will shop with us again soon.
Kind Regards
Customer Service Team
Thank you for your feedback.
We have tried to call you but you were unavailable. We are sorry to hear about your experience with us.
In an effort to expedite the process, we offered the option of returning the item to the showroom.
We apologize for the inconvenience caused and hope that you will shop with us again soon.
Kind Regards
Customer Service Team