SB
Susan B

1 reviews | Active since May 2021

25 Jul 2024, 07:59

Bad service CIELO - Eden Meander GEORGE

Worst service received EVER! Bought a couch on 26 June, yesterday for the 3rd time they delivered the wrong color. No help from the store manager or sales person, keep referring me to Customer Services, which is unacceptable because I did not buy from Customer Services! I keep getting 2 different colours as it is a 3 piece couch.

0
Replies (1)
Cielo
Cielo's reply25 Jul 2024, 10:19
Official
Dear Susan, 

Thank you for bringing this to our attention.

We sincerely apologize for the multiple delivery errors. 

This is not the level of service we strive to deliver.

Please allow us the opportunity to investigate and get this resolved for you as a matter of urgency. 

Kind Regards
Customer Service Team.