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TD
Thabiso D

1 reviews | Active since Sept 2018

20 Oct 2020, 10:49

BAD SERVICE AND MISLEADING INFORMATION

I placed an order with Cielo on 27 July 2020, and waited for my order, on the 9th September i enquired and told that the product will only be available by mid-september since its an overseas order, in Mid September, i was told that it will be available by Mid- October its going for the end of October now

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Replies (3)
TD
Thabiso D's update20 Oct 2020, 10:55
Reviewer Update
Nothing from Cielo, no communication, maybe they are waiting for me to make contact to receive another damn lie again from one Khaya Faleni....
Cielo
Cielo's reply20 Oct 2020, 11:12
Official
Good day Thabiso,

I sincerely apologise for the inconvenience caused.

I am investigating the matter to see what has transpired and to hold the relevant persons accountable for the delay.

Thank you for bringing this to our attention.

Once again, I am sorry that you had a bad experience.

Have a wonderful day.

Kind regards,

Customer Care
TD
Thabiso D's update20 Oct 2020, 12:32
Reviewer Update
I just need to know if i am getting my order or not