PT
Penny T
1 reviews | Active since Aug 2020
03 Aug 2020, 09:15
Bad service
Had such a terrible experience with Cielo. I placed an order online and 3 months later no delivery. I keep getting referred to a lady whose name is Monique who hardly gets back to clients.
No one let's you know about the order updates, the customer consistently has to call the company which makes empty promises
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Cielo's replyOfficial
03 Aug 2020, 12:06Dear Pennt
Thank you for your review.
We are truly sorry that you’ve had this experience with your purchase.
Our Team Leader of Sales will revert back to you regarding your transaction and further discuss your back order options.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Thank you for your review.
We are truly sorry that you’ve had this experience with your purchase.
Our Team Leader of Sales will revert back to you regarding your transaction and further discuss your back order options.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Cielo's reply03 Aug 2020, 12:06
Official
Dear Pennt
Thank you for your review.
We are truly sorry that you’ve had this experience with your purchase.
Our Team Leader of Sales will revert back to you regarding your transaction and further discuss your back order options.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Thank you for your review.
We are truly sorry that you’ve had this experience with your purchase.
Our Team Leader of Sales will revert back to you regarding your transaction and further discuss your back order options.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department