Bad Service

They send me a quote I paid, later told me they don’t have stock where else I called and they confirmed they have stock. I said if you don’t have stock please refund me because I am buying this headboard for my mothers birthday. Then the story starts they want confirmation of banking details and my ID . I said I can’t get confirmation online and I am not Sharing my ID with you online. They say they want it for their records. So you are saying I must expose my ID for your records that have nothing to do with me. I just want my money back. I sent POP and all my account details like really. What nonsense is this???