TM
Thapelo M
1 reviews | Active since Oct 2023
11 Oct 2023, 19:05
Bad service
I got a bad service to be honest and I don't think I'll be buying Cielo again. I Had the item returned because of a factory defect and the replace also came with a broken armrest. Clearly quality checks are not done before delivery. I just ended up accepting it in that state because I was just tired.
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Cielo's replyOfficial
11 Oct 2023, 22:06Good day Thapelo
Thank you for your feedback.
We are sorry to hear about your experience and would like to apologise for the inconvenience caused.
Your feedback is important. Customer feedback is often instrumental in driving improvements.
As a valued client we would like to thank you for your business.
Kind regards
Customer Service Team
Thank you for your feedback.
We are sorry to hear about your experience and would like to apologise for the inconvenience caused.
Your feedback is important. Customer feedback is often instrumental in driving improvements.
As a valued client we would like to thank you for your business.
Kind regards
Customer Service Team
Cielo's reply11 Oct 2023, 22:06
Official
Good day Thapelo
Thank you for your feedback.
We are sorry to hear about your experience and would like to apologise for the inconvenience caused.
Your feedback is important. Customer feedback is often instrumental in driving improvements.
As a valued client we would like to thank you for your business.
Kind regards
Customer Service Team
Thank you for your feedback.
We are sorry to hear about your experience and would like to apologise for the inconvenience caused.
Your feedback is important. Customer feedback is often instrumental in driving improvements.
As a valued client we would like to thank you for your business.
Kind regards
Customer Service Team