NW
Nomfundo W
1 reviews | Active since Apr 2021
01 Apr 2021, 08:41
Bad service
I received missing parts and faulty parts. I informed Cielo, they only sent the missing parts and did not replace the faulty parts. They are not responding to me now on the replacement of the faulty parts
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Replies (1)
Cielo's replyOfficial
01 Apr 2021, 12:51Good day Nomfundo,
We sincerely apologise for the inconvenience.
I have made certain that the agent contacts you to have the matter resolved promptly.
We are doing our utmost best to get the missing parts to you as soon as possible.
Thank you for your patience.
Kind regards,
Customer Care
We sincerely apologise for the inconvenience.
I have made certain that the agent contacts you to have the matter resolved promptly.
We are doing our utmost best to get the missing parts to you as soon as possible.
Thank you for your patience.
Kind regards,
Customer Care
Cielo's reply01 Apr 2021, 12:51
Official
Good day Nomfundo,
We sincerely apologise for the inconvenience.
I have made certain that the agent contacts you to have the matter resolved promptly.
We are doing our utmost best to get the missing parts to you as soon as possible.
Thank you for your patience.
Kind regards,
Customer Care
We sincerely apologise for the inconvenience.
I have made certain that the agent contacts you to have the matter resolved promptly.
We are doing our utmost best to get the missing parts to you as soon as possible.
Thank you for your patience.
Kind regards,
Customer Care