TK
Tiisetso K

1 reviews | Active since Mar 2014

12 Jun 2020, 13:52

Bad Online Store

I have made an order with this pathetic online shop and it’s been a month since and have not received my headboard. I keep sending emails and making calls to follow up with a Monique as well as Marienette who promised my order will arrive. Now they are blaming their courier company Triton that they are delaying with my order. I am sick and tired of their excuses and not interested in the headboard anymore as I could’ve bought it a more reputable company. This is unacceptable that this stupid company advertises their products online to later tell you that they don’t have stock they are waiting for the warehouse to deliver. They don’t me I will make them pay for everything that they have put me through. I wish I knew before I did the order that this is a bad bad company.

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Replies (1)
Cielo
Cielo's reply12 Jun 2020, 15:31
Official
Dear Tiisetso

Thank you for your review.

Please accept our sincere apologies for the inconvenience and any delay with the shipment of your  order. Together with our 3rd party couriers service, we are working hard to meet our customer's expectation during these challenging times.

Your order has been traced and have been communicated to you.

We are positive your next experience will be a better one. As a valued customer. We would like to thank you for your business and support. 

Keep Well. Stay Safe,

Regards
Customer Care Department