MM
Meletla M
1 reviews | Active since Jun 2024
19 Jun 2024, 18:28
Bad baddest service from Nelspruit Branch
Ordered bar stools on the 15th feb only to get my order after 3 months. Poor communication . No updates or whatsoever.will Never set my foot in tht bogus shop
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Cielo's replyOfficial
20 Jun 2024, 08:55Dear Meletla Zach
Thank you for bringing this to our attention.
We sincerely apologize for the poor service delivery from our Nelspruit showroom.
We understand how important timely communication and updates are during the fulfillment process, and we acknowledge that we fell short in this regard.
Thank you for bringing this to our attention.
We sincerely apologize for the poor service delivery from our Nelspruit showroom.
We understand how important timely communication and updates are during the fulfillment process, and we acknowledge that we fell short in this regard.
Please know that we are taking immediate steps to address the issues you've highlighted and a branch senior will be in contact with you shortly.
Kind Regards
Customer Service Team.
Kind Regards
Customer Service Team.
Cielo's reply20 Jun 2024, 08:55
Official
Dear Meletla Zach
Thank you for bringing this to our attention.
We sincerely apologize for the poor service delivery from our Nelspruit showroom.
We understand how important timely communication and updates are during the fulfillment process, and we acknowledge that we fell short in this regard.
Thank you for bringing this to our attention.
We sincerely apologize for the poor service delivery from our Nelspruit showroom.
We understand how important timely communication and updates are during the fulfillment process, and we acknowledge that we fell short in this regard.
Please know that we are taking immediate steps to address the issues you've highlighted and a branch senior will be in contact with you shortly.
Kind Regards
Customer Service Team.
Kind Regards
Customer Service Team.