Appalling Customer Service, taken my money and no furniture delivered!

The absolute worst customer service experience. It's such a pity that a store with such beautiful furniture has zero interest in customer satisfaction. Too many emails back and forth to explain in detail but in summary, order was placed Nov, then was told part of the order would only have stock available end Nov, I followed up early Dec only to be told stock will now only be available end Dec. Was offered part of my order (that was in stock) would be delivered in interim, this did not happen. I requested the order be cancelled and I be refunded in full. I was given a voucher as an apology instead and told my order will be delivered as a matter of urgency. A week later and still no further details about my order. Please steer clear of Cielo, they take your money, make empty promises and don't deliver! Avoid Avoid Avoid!