LB
Lona B
1 reviews | Active since Feb 2022
16 May 2024, 04:40
After service
I am not one to write a review much, but the after service at Cielo really sucks.
I made a query about 2 to 3 months back and I am hardly getting any help. Really so disappointed
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Replies (1)
Cielo's replyOfficial
16 May 2024, 08:26Dear Lolana Baxa,
Thank you for bringing this to our attention,
We are sorry to hear about your disappointing experience with our after-service support. Please accept our sincere apologies for any inconvenience this may have caused you.We strive to provide excellent customer service, and it's clear we fell short in this instance.
We understand the frustration that can come from delayed or inadequate assistance, and we're committed to rectifying the situation promptly.One of our agents will be in contact with you shortly to attend to your query.
Kind Regards
Customer Service Team.
Thank you for bringing this to our attention,
We are sorry to hear about your disappointing experience with our after-service support. Please accept our sincere apologies for any inconvenience this may have caused you.We strive to provide excellent customer service, and it's clear we fell short in this instance.
We understand the frustration that can come from delayed or inadequate assistance, and we're committed to rectifying the situation promptly.One of our agents will be in contact with you shortly to attend to your query.
Kind Regards
Customer Service Team.
Cielo's reply16 May 2024, 08:26
Official
Dear Lolana Baxa,
Thank you for bringing this to our attention,
We are sorry to hear about your disappointing experience with our after-service support. Please accept our sincere apologies for any inconvenience this may have caused you.We strive to provide excellent customer service, and it's clear we fell short in this instance.
We understand the frustration that can come from delayed or inadequate assistance, and we're committed to rectifying the situation promptly.One of our agents will be in contact with you shortly to attend to your query.
Kind Regards
Customer Service Team.
Thank you for bringing this to our attention,
We are sorry to hear about your disappointing experience with our after-service support. Please accept our sincere apologies for any inconvenience this may have caused you.We strive to provide excellent customer service, and it's clear we fell short in this instance.
We understand the frustration that can come from delayed or inadequate assistance, and we're committed to rectifying the situation promptly.One of our agents will be in contact with you shortly to attend to your query.
Kind Regards
Customer Service Team.