MT
Muga T

1 reviews | Active since Jul 2024

22 Jul 2024, 14:13

Adjustable Height Standing Desk Issue

I had an issue with my adjustable height standing desk. It was not adjusting height after assembly and many back and forths with the Cielo team. However when I contacted Ayabulela Babi and expressed my frustration, she was patient, attentive, understanding and helping figure out a solution. She ral**** the relevant internal teams responsible and had my issue fully resolved. I am now enjoying adjusting my desk and working while standing. Thank you!

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Replies (1)
Cielo
Cielo's reply22 Jul 2024, 15:30
Official
Dear Muga, 

Thank you for your positive feedback. 

We are pleased that Ayabulela was able to turn your negative experience into a positive one. 

We appreciate your feedback and continuous support. 

We hope to be of service again soon!

Kind Regards 
Customer Service Team.