NK
Ntombi K
1 reviews | Active since Aug 2024
05 Aug 2024, 16:09
Absolutely Poor Service
Couch faulty, reported end May, the couch was only collected last week, I’m still waiting for the replacement to be delivered. Extremely poor SLA’s for such an expensive brand.
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Replies (1)
Cielo's replyOfficial
05 Aug 2024, 16:45Dear Ntombi,
Thank you for bringing this to our attention.
We sincerely apologize for the delay in getting your query resolved.
This is not the level of service we strive to deliver,
Please expect a call from our customer service administrator with more information as to when you will be receiving your replacement.
Kind Regards
Customer Service Team
Thank you for bringing this to our attention.
We sincerely apologize for the delay in getting your query resolved.
This is not the level of service we strive to deliver,
Please expect a call from our customer service administrator with more information as to when you will be receiving your replacement.
Kind Regards
Customer Service Team
Cielo's reply05 Aug 2024, 16:45
Official
Dear Ntombi,
Thank you for bringing this to our attention.
We sincerely apologize for the delay in getting your query resolved.
This is not the level of service we strive to deliver,
Please expect a call from our customer service administrator with more information as to when you will be receiving your replacement.
Kind Regards
Customer Service Team
Thank you for bringing this to our attention.
We sincerely apologize for the delay in getting your query resolved.
This is not the level of service we strive to deliver,
Please expect a call from our customer service administrator with more information as to when you will be receiving your replacement.
Kind Regards
Customer Service Team