TW
Tamaryn W

1 reviews | Active since Oct 2015

10 Dec 2025, 10:54

Worst Insurance

We have had 2 complaints over the last few months and every time we have to fight to get something done. Our sliding door glass shattered yesterday. Rain is coming in and its a safety hazard. No feedback, no response and they pass the buck. They are the worst insurance

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Replies (1)
CIB PTY LTD
CIB PTY LTD's reply10 Dec 2025, 11:37
Official
 Good Day Tamaryn,

Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. 

We acknowledge receipt of your complaint submitted the contents of which has been duly noted. 

Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. 

Yours Faithfully, CIB Complaints Department