Worst Insurance

I lost my Samsung Galaxy S3 on the 16th of February and sent through all the claim paperwork to Brycen Bowden on the 19th of Feb. I called him to check if he received my papers and he confirmed that he did and will start with the claim process. He promised that I would be paid by he next week. <br> <br> I have continually send him emails and called to check on my claim and he ignores my emails and he is always too busy to take calls. <br> <br> I then spoke to Jaco Lubbe over the phone and he promised that he would take over the claim process. I sent him everything that I had previously sent to Brycen via email. It has been three weeks and I am still waiting for feedback from Jaco or Brycen.<br> <br> The service at CIB is pathetic, to say the least. Worst insurance company ever. I have lost a phone before and was compensated within a week by a different insurance company. What is taking so long. I am only claiming for a damn phone, not a car.<br>