NP
Neil P

1 reviews | Active since Feb 2018

02 Aug 2024, 15:00

Useless is to kind a word

After cancelling you STILL debit my account? Guess I'll let the Ombud know of this while I have an open case against you

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Replies (1)
CIB PTY LTD
CIB PTY LTD's reply02 Aug 2024, 15:21
Official
Good Day Neil,

Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. 

We acknowledge receipt of your complaint submitted the contents of which has been duly noted. 

Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. 

Yours Faithfully, CIB Complaints Department