********* ******!!

We had a collision involving myself and one of CIB's clients in December. I lodged a claim with CIB (which was an extremely tedious process) and submitted all the relevant documents that was requested

I received two quotes from accredited dealers at my own cost (that one of the stipulations in CIBs document request forms). Weeks went past and I finally took the car to the assessment center just over two weeks ago and they now want to pay only 70% of the assessment amount

CIB claims that their client was not the only one at fault. This I don’t understand as I was driving on a straight road whilst he neglected to stop or even slowed down at the next STOP street whilst talking on his cellphone

When querying this the response was that I should have been more vigilant and slowed down approaching a cross road. Im still wondering how much slower as this guy came out of nowhere flying over the crossroad. The witnesses statements were also obviously just dismissed

So CIB, who am I supposed to claim the remaining 30% from?

I’m extremely disappointed in the service from CIB, loads of time, phonecalls to follow up and quotes all at my own expense has been lost and I’m wondering how many accidents your client has caused and just got off scott free again since then

I would give a Minus 50 recommendation and hope this never happens to one of them. The CIB group is ********* and do not treat people fairly and I will certainly not recommend this company to anyone!!!!!!!