LB
Lesego B
1 reviews | Active since Oct 2025
30 Oct 2025, 16:17
Third party claimer
As a third party claimer am disappointed, your broker and client **** about an accident that happened, when claiming the agent took long to respond to my emails and to send the right documents to me, even when I sent evidence that their client was at fault they overlooked the evidence and the statement of the accident report, stating that she was at fault, the agent was so undermining and still doesn’t want to send the refute liability letter so I can processed with taking necessary steps to fight this.
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CIB PTY LTD's replyOfficial
31 Oct 2025, 08:46 Good Day Lesego,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
CIB PTY LTD's reply31 Oct 2025, 08:46
Official
Good Day Lesego,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department