JN
Jason N
1 reviews | Active since Oct 2025
07 Dec 2025, 16:05
Thanks CIB
My experience with CIB’s underwriting team was truly a positive and reassuring one. From the start, I felt well taken care of and supported throughout the entire process. The team was patient, friendly, and incredibly thorough, taking the time to explain every clause in a way that was easy to understand. They made sure I was fully aware of both the risks and the benefits, and they never made me feel rushed or unsure. Their professionalism combined with their kindness made the whole experience not only smooth, but genuinely enjoyable. I walked away feeling confident, informed, and very happy with the service I received
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CIB PTY LTD's replyOfficial
08 Dec 2025, 08:29 Good day Jason,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing this to our attention.
We acknowledge receipt of your compliment submitted the contents of which has been duly noted, we will forward this on to the correct team.
Yours Faithfully,CIB Compliment Department
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing this to our attention.
We acknowledge receipt of your compliment submitted the contents of which has been duly noted, we will forward this on to the correct team.
Yours Faithfully,CIB Compliment Department
CIB PTY LTD's reply08 Dec 2025, 08:29
Official
Good day Jason,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing this to our attention.
We acknowledge receipt of your compliment submitted the contents of which has been duly noted, we will forward this on to the correct team.
Yours Faithfully,CIB Compliment Department
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing this to our attention.
We acknowledge receipt of your compliment submitted the contents of which has been duly noted, we will forward this on to the correct team.
Yours Faithfully,CIB Compliment Department