MN
Monde N
1 reviews | Active since Oct 2024
17 Oct 2024, 11:38
Stinking service
Never again, it's been 53 days since I've had an accident and after all the documents submitted an affidavit from a witness, they still give you a run around and looking for ways not to honor the claim, disgusting service..... Ombudsman is my next stage
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Replies (2)
CIB PTY LTD's replyOfficial
17 Oct 2024, 11:43Good Day Monde,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully,
CIB Complaints Department
CIB PTY LTD's reply17 Oct 2024, 11:43
Official
Good Day Monde,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully,
CIB Complaints Department
MN
Monde N's updateReviewer Update
17 Oct 2024, 14:01It's been 53 days and you still need another time to drag your feet again, how do you reject an witnesses evidence that was in the car with me, 1st hand evidence you say I must ****** look for a stranger from where go on the radio and call anyone that witnessed a ****** accident on the 26th of August at KwaMagxaki intersection are you bevok
MN
Monde N's update17 Oct 2024, 14:01
Reviewer Update
It's been 53 days and you still need another time to drag your feet again, how do you reject an witnesses evidence that was in the car with me, 1st hand evidence you say I must ****** look for a stranger from where go on the radio and call anyone that witnessed a ****** accident on the 26th of August at KwaMagxaki intersection are you bevok