KL
Kenneth L

1 reviews | Active since Aug 2012

22 Nov 2017, 12:16

Still no response

I logged a complaint regarding my 3rd party claims settlement on the 12th of November 2017. I received a message advising that they will respond shortly. I still have to date not received any feedback.

An email was sent to Andrew who is a senior manager on the 12th. Still no response.

Very bad service, very very bad. Think twice before insuring with CIB.

0
Replies (1)
CIB PTY LTD
CIB PTY LTD's reply24 Nov 2017, 08:14
Official

Hello Kenneth

Receipt acknowledged of your email the contents of which has been duly noted.

Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you shortly.

Yours Faithfully