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Pravesh M
1 reviews | Active since Dec 2019
21 Jun 2024, 15:01
Service Par Excellence!
I contacted CIB Pty Ltd today for assistance and experienced a bit of a runaround initially, being transferred twice before reaching Megan Malan on my third attempt. However, it was well worth the wait. Megan is an exceptional Brand Ambassador who truly went the extra mile to assist me effortlessly. She was polite, attentive, and addressed all my concerns with professionalism. As promised, she provided written feedback in response to my test email. Hats off to Megan for the excellent service. Kudos to CIB Pty Ltd for having such a dedicated and efficient team member!
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CIB PTY LTD's replyOfficial
21 Jun 2024, 19:44Good Day Pravesh,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing this to our attention.
We acknowledge receipt of your compliment submitted the contents of which has been duly noted, we will forward this on to the correct team.
Yours Faithfully,
CIB Compliments Department
CIB PTY LTD's reply21 Jun 2024, 19:44
Official
Good Day Pravesh,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing this to our attention.
We acknowledge receipt of your compliment submitted the contents of which has been duly noted, we will forward this on to the correct team.
Yours Faithfully,
CIB Compliments Department