Refuse to pay 3rd party

CIB is cunning refusing to repair my dad vehicle after a staff members of Green Tech Machinery"s under age son drove into a stationary vehicle. This is the mail that was send to Green tech from the insurance :-he 3rd party team has advised us that they will not entertain the 3rd party claim due to the following reasons:

Your employee was in a sudden emergency

They have advised that this case will stand in court. The 3rd party department has also advised that you have the following options, you can ignore the 3rd party or just keep directing them to CIB, advise them that is your insurance company and they are the ones handling the matter. Just remember not to admit to any liability, hence it’s better to not get into any discussions with them. Should you receive any summons or any correspondence from them you can send them directly to us and we will send it to CIB. they made a statement that out vehicle was bumped from behind, which is not true its the front . From Leechelle Van Kal *** As per your email below, please see correspondence from the legal department to the 3rd party with the law broken down and why the claim is not being withheld.

We do understand that Natalie drove into the back of the 3rd party vehicle but according to the law she was not at fault, which is what the insurance company is acting on.

In this instance the 3rd party would have claimed the damages from their insurance but they are not insured.

CIB acts on behalf of yourselves as the client and are there to do what is right according to the attached documentation (emergency).

We were a few streets away from where Natalie Martin claims she was attacked