Pathetic to say the least.

Their client skipped a stop & hit my car. <br> <br> I have submitted paperwork like requested. I keep on receiving the same calls with questions over & over again & I have been patient because its procedure. I know & understand that I am not the only person with a claim.<br> <br> How many times to how many different people should one give the same answers? <br> <br> Yesterday I lost it. Not even mentioning their telephone manners. I emailed them photos & asked if the vehicle still looks drivable? Maybe they read better then they hear. Only then I was informed that I am suppose to contact the assessor myself. I have requested the details to do so but no answer. <br> <br> Yet my life remains upside down. Nobody seems to care. <br> <br> I hope your company insures you & hope you receive the same inadequate service when you need a matter resolved.