PATHETIC

I AM TIRED OF CIB (FNB). I HAVE A FEW DEVICES WITH FNB INSURED THROUGH CIB. ONE DEVICE WAS NOT INSURED AND ONUS PASSED BACK ONTO ME. TIME OF CLAIM - REALISE ITEM NOT ON THE BOOK. BASED ON GOOD FAITH, INSCO AGREED TO MEET ME HALF WAY AND THAT I SHOULD PAY PRORATA PREMIUMS - AWESOME OF THEM! I DID, WELL THEY DEDUCTED... IT IS WEEKS LATER AND I AM STILL WAITING FOR THE CLAIM TO BE SETTLED. THEY KEEP ASKING FOR POP I SENT THEM A PRTSCN AS I AM AT THE VERY BANK THAT IS RESPONSIBLE FOR ALL THIS... YET.. STILL... THIS IS PATHETIC. I REFUSE TO PAY EXCESSES. IF THAT PHONE IS NOT DELIVERED THIS WEEK, I WILL DEFINITELY ENSURE THAT THE OMBUD BECOMES INVOVLED. I AM DONE!!!