Panelbeater, rear lights not repaired

I took my car for panelbeating, indicating my rear back light are not functional ever since the accident, teg the panel eater says the insurance refused to attend to the non functional rear lights. Pls assist this is now a complete new concern. Hello Peter Thanx to your involvement on my long over due 1st claim CIB responded immediate after you contated them, the claim is now 80% completr