TP
Tyron P
1 reviews | Active since Nov 2021
18 Feb 2025, 14:08
no urgency from insurer useless
This is a very poor insurance compnay as there is no feedback from regarding a claim i put through last week and it is going to be 3 weeks now that i do not have any feedback about my garage being repaired. Pathetic service, I will be contacting FNB to change the insurance as the body corp is saying they are awaiting feddback from the insurance. This is absoulutley ridiculous.
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CIB PTY LTD's replyOfficial
18 Feb 2025, 14:10Good Day Tyron,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
CIB PTY LTD's reply18 Feb 2025, 14:10
Official
Good Day Tyron,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department