CB
Christoff B

1 reviews | Active since Jun 2013

27 Apr 2024, 07:20

No Payment

This company is one of the worst. Still waiting for them to reimburse me R 1200 they said it would take 5 to 7 working days....it has been a whole month and still no payment. Do not try and phone them either they have no idea how their systems also work. Worst Insurance ever.

0
Replies (1)
CIB PTY LTD
CIB PTY LTD's reply28 Apr 2024, 00:48
Official
Good Day Christoff,

Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. 

We acknowledge receipt of your complaint submitted the contents of which has been duly noted. 

Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. 

Yours Faithfully, CIB Complaints Department