CB
Christoff B
1 reviews | Active since Jun 2013
19 Mar 2024, 08:43
Never respond!!!
When these guys wanted my money they were communicating super fast. Now that I ask for a updated invoice and change of address I hear nothing. Contacted my broker in person only rep**** me a year later, when eventually got back to me he sent me an email that does not work. Phone numerous times was told they would phone me back this never happens. When sending emails they say they respond in 24 hours, its been a week. These guys just want money while treating their clients like they are nothing to them.
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CIB PTY LTD's replyOfficial
19 Mar 2024, 13:11 Good Day Christoff,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
CIB PTY LTD's reply19 Mar 2024, 13:11
Official
Good Day Christoff,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department