1 reviews | Active since Jan 2012

07 Jun 2015, 15:44

Late / No Collection for Cellphone Claim

Logged a claim via FNB Smart Device almost 2 weeks ago. Finally arranged collection for 5 June with CIB Insurance. Courier didn't pitch. No phone call to let me know either. My insurance run ends soon, and I'm afraid that these delays may result in me losing out. Please collect and inspect device, and then resolve my FNB Smart Device insurance claim before it's too late.<br> <br> BlackBerry Bold 9900: SDV***

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Replies (1)
CIB PTY LTD
CIB PTY LTD's reply08 Jun 2015, 08:12
Official
Hello yasinjones,


We confirm receipt of your complaint.

Kindly be advised that the matter has been escalated to the relevant department that will be providing you with feedback shortly.

Kind Regards