LW
Leonard W
1 reviews | Active since Dec 2014
04 Feb 2016, 09:45
HORRIBLE SERVICE !!!!!
I did a claim almost 2 weeks ago and do date I am still waiting for an answer. I have had correspondence from Pieter which is the technician and was told that they are awaiting a replacement quote and that it will take 24 hours, that was Monday. I have emailed him numerous times and just never get an answer from him. Calling the help centre is of no help either as you either wait on the line for ages or the call just gets disconnected. A process that's suppose to take a week is going for almost 3 weeks now. CUSTER SERVICE IS HORRIBLE !!!
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CIB PTY LTD's replyOfficial
08 Feb 2016, 09:21Hello LeonardW23456,
Receipt acknowledged of your email the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you shortly.
Yours Faithfully
Receipt acknowledged of your email the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you shortly.
Yours Faithfully
CIB PTY LTD's reply08 Feb 2016, 09:21
Official
Hello LeonardW23456,
Receipt acknowledged of your email the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you shortly.
Yours Faithfully
Receipt acknowledged of your email the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you shortly.
Yours Faithfully