SO
Samantha O
1 reviews | Active since Jun 2021
03 Jun 2021, 19:37
Dont insure with CIB
they have failed to settle a lightning damage claim for over a year. I have done half their work no assessor has been to see and we just keep getting the run around
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CIB PTY LTD's replyOfficial
08 Jun 2021, 09:27Good day Samantha Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. We acknowledge receipt of your complaint submitted the contents of which has been duly noted. Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. Yours Faithfully,CIB Complaints Department
CIB PTY LTD's reply08 Jun 2021, 09:27
Official
Good day Samantha Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. We acknowledge receipt of your complaint submitted the contents of which has been duly noted. Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. Yours Faithfully,CIB Complaints Department