BV
Barry V

1 reviews | Active since Mar 2014

26 Sept 2016, 09:10

Disgusted

<p>After been insured with CIB for more than 7 claim free years we got burgled, After nearly 3 weeks of been given the run around with assessors and more assessors cib finaly came back and informed us we were not covered and would not be paying our claim, due to technicality on our policy. They should change their names to Outsurance as they will do anything to get out of paying a claim. My advise to anybody looking for insurance or is currently insured with Cib start looking elswhere as there are lots of far better and cheeper insurance companies out their.</p>

0
Replies (2)
CIB PTY LTD
CIB PTY LTD's reply27 Sept 2016, 08:46
Official

Hello Barry

Receipt acknowledged of your email the contents of which has been duly noted.

Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you shortly.

Yours Faithfully

BV
Barry V's update25 Oct 2016, 16:21
Reviewer Update

All I can say is your respone was not appriciated and I will be awaiting the response from both the FIAS Ombudsman and the Insurance Ombudsman.