LV
Liz V

1 reviews | Active since Jul 2014

07 Dec 2019, 07:12

CIB/Guardrisk Alert!!!

Never ever put your life in such a danger to insure your caravan with CIB underwtitten by Guardrisk, our claim was rejected for wear and tear although all service history records were provided, we even afford additional costs to call in the advice of a bearing specialist, this is after they left us stranded on a dangerous stretch of highway because apparently they cant pick up our details on the system!!! Weve been loyal clients for 10 years!!! We had to arrange our own tow away facility, afterwards they just apologized and said sorry he was n new consultant??? We waited 3 months to get any form of rejection letter out of them, it is now 8 months, and my financed caravan is still standing unrepaired and I have to pay the finance every month — follow my advice STAY AWAY

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Replies (1)
CIB PTY LTD
CIB PTY LTD's reply09 Dec 2019, 08:20
Official
 Hello Liz Receipt acknowledged of your email the contents of which has been duly noted.
 
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email.
 
  Yours Faithfully
  CIB Complaints Department