AP
Anusha P
1 reviews | Active since Jun 2012
22 Sept 2020, 14:34
CIB - PSG - dnt waste your time
PGS - CIB Do not get your insurance from PSG/ CIB. There take 8 days for approving your claim and they help to get your car sorted out. They lie about the panel beaters - why h
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Replies (3)
CIB PTY LTD's replyOfficial
22 Sept 2020, 14:43Good day Evishanee Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. We acknowledge receipt of your complaint submitted the contents of which has been duly noted. Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. Yours Faithfully, CIB Complaints Department
CIB PTY LTD's reply22 Sept 2020, 14:43
Official
Good day Evishanee Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. We acknowledge receipt of your complaint submitted the contents of which has been duly noted. Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. Yours Faithfully, CIB Complaints Department
AP
Anusha P's updateReviewer Update
22 Sept 2020, 15:16The claim was on the 7th Sept, it takes CIB 8 days to approve the claim for a small job. I am with CIB for 16yrs and clearly you need to claim more often to see if the standards have dropped.
AP
Anusha P's update22 Sept 2020, 15:16
Reviewer Update
The claim was on the 7th Sept, it takes CIB 8 days to approve the claim for a small job. I am with CIB for 16yrs and clearly you need to claim more often to see if the standards have dropped.
AP
Anusha P's updateReviewer Update
28 Sept 2020, 10:29still waiting CIB...clearly your company dont care .. terrible customer service..
AP
Anusha P's update28 Sept 2020, 10:29
Reviewer Update
still waiting CIB...clearly your company dont care .. terrible customer service..