MG
Mathapelo G

1 reviews | Active since May 2018

11 May 2018, 10:00

CIB INSURANCE WORSE INSURANCE PROVIDER

I was bumped by one of CIB's client last year. I lodged a claim with CIB and they requested a couple of documents that I submitted, I had to take the car to their assessment center and they sent me a report of the assessment; they now want to pay only 70% of the assessment amount, they claim that their client was not the only one at fault, whilst their client bumped me whilst at was stationery at the robot, waiting for my right of way, they say I should claim the 30% from the other car that never even bumped. During the whole period they never updated me at anything, I had to constantly contact them and some questions will remain answered. I asked for their complaint department but no one is prepared to give me the details. CIB is treating people unfairly and I will not recommend it to anyone!!!!!!! Adele Boshoff was unprofessional as she will not update me or answer my questions.

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Replies (1)
CIB PTY LTD
CIB PTY LTD's reply22 May 2018, 11:39
Official

Hello Mathapelo

Receipt acknowledged of your email the contents of which has been duly noted.

Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you shortly.

Yours Faithfully